Last updated: April 15, 2026
This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit the site or place an order, we may collect:
- Name
- Email address
- Phone number
- Billing details
- Order and pickup information
- IP address and basic browser/device data
This information is collected through our website platform (WordPress/WooCommerce) and checkout process.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Coordinate pickup and communicate order details
- Respond to inquiries
- Improve website performance and user experience
We do not sell or rent your personal information.
Payments (Stripe / PayPal)
Payments are securely processed through third-party providers such as Stripe and/or PayPal.
- We do not store your full payment details (such as credit card numbers)
- Payment information is handled directly by these providers under their own privacy policies
Cookies & Analytics
This website uses cookies and similar technologies through WordPress and plugins (including WooCommerce and analytics tools) to:
- Enable core site functionality (shopping cart, checkout)
- Understand how visitors use the site
- Improve performance and usability
We may use tools like Google Analytics to collect anonymous usage data (such as pages visited and time on site).
You can disable cookies in your browser settings if you prefer.
Emails & Communication
If you place an order, we will send transactional emails (order confirmation, pickup details, etc.).
If you opt in to updates in the future, you may receive occasional emails. You can unsubscribe at any time.
Third-Party Links & Affiliate Links
This site may include links to third-party websites, including affiliate links.
We are not responsible for the privacy practices of those external sites.
Data Security
We take reasonable measures to protect your information through secure hosting, plugins, and payment processors. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to:
- Access or update your personal information
- Request deletion of your data
- Opt out of communications
To do so, contact: tyler@louisvillenative.com
Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Updates will be posted here with a revised date.
Contact
Tyler Lloyd, Louisville Native Plant Nursery, tyler@louisvillenative.com